Privacy Policy – The Health Factory (THF)

Effective Date: 20th December 2025

The Health Factory NG respects your privacy and is committed to protecting your personal data in compliance with the Nigeria Data Protection Act (NDPA).

1. Information We Collect

We may collect:

  • Name, phone number, email address

  • Delivery address

  • Order and payment information

  • Website usage data (cookies, IP address)

2. How We Use Your Information

Your data is used to:

  • Process orders and deliveries

  • Communicate order updates

  • Improve our website and services

  • Send promotional messages (with your consent)

3. Data Protection

We implement reasonable security measures to protect your personal information from unauthorized access or misuse.

4. Sharing of Information

We do not sell or rent your personal data. Information may only be shared with:

  • Payment processors

  • Logistics partners

  • Legal authorities when required by Nigerian law

5. Your Rights

You have the right to:

  • Access your data

  • Request correction or deletion

  • Withdraw consent for marketing communications


🍪 COOKIE POLICY

The Health Factory NG uses cookies to improve user experience and website performance.

What Are Cookies?

Cookies are small text files stored on your device when you visit our website.

How We Use Cookies

We use cookies to:

  • Remember user preferences

  • Analyze website traffic

  • Improve site functionality

  • Support marketing and promotions

You may disable cookies via your browser settings, though some site features may not function properly.


⚠️ DISCLAIMER

The information provided on The Health Factory NG website is for educational and informational purposes only.

  • Our herbal products are not substitutes for medical treatment.

  • Always consult a qualified medical professional before using herbal products, especially if you are pregnant, nursing, on medication, or have a medical condition.

  • Results may vary from person to person.

The Health Factory NG makes no medical claims and does not guarantee specific health outcomes.


🇳🇬 Nigerian Compliance Note

All operations, transactions, and data handling by The Health Factory NG comply with:

  • Nigerian Consumer Protection regulations

  • Nigeria Data Protection Act (NDPA)

  • Applicable e-commerce and trade laws in Nigeria

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