Understanding Natural Wellness Just Got Easier.
Frequently Asked
Explore our frequently asked questions to discover how to use our herbs, teas, oils, and supplements effectively and safely for the best results.
Frequently Asked Questions
1. Are your products 100% natural?
Yes. Every product at The Health Factory is made from pure, natural herbs, spices, oils, and plant-based ingredients. We do not use artificial additives, preservatives, or harsh chemicals.
2. Do your products have side effects?
Our products are natural and generally safe, but reactions can vary depending on individual health conditions. If you have a medical condition or are on medication, please consult your doctor before use.
3. How do I place an order?
You can order directly through our website or via our WhatsApp order button. Simply add products to your cart, check out, or send your order list to WhatsApp for fast processing.
4. Do you deliver nationwide?
Yes, we deliver across all states in Nigeria. Delivery fees vary by location and will be calculated at checkout or shared on WhatsApp when ordering.
5. How long does delivery take?
Delivery within Lagos takes 1–2 days, while deliveries outside Lagos take 2–5 working days, depending on your location and courier availability.
6. Can I return or exchange a product?
For hygiene and safety reasons, opened products cannot be returned. However, if you receive a damaged or wrong item, please contact us within 24 hours, and we will resolve it.
7. Are your products suitable for pregnant or breastfeeding women?
Some herbs are safe, while others should be avoided. Please speak to your healthcare provider before using any herbal remedy during pregnancy or breastfeeding.
8. How do I know which product is right for me?
Our product pages include full descriptions, benefits, and usage guidelines. If you need personalized help, send us a WhatsApp message — our team will guide you based on your wellness goals.
New Arrivals
-
Sale!
Green Tea – Weight Loss Support | The Health Factory NG
Original price was: ₦15,000.00.₦12,000.00Current price is: ₦12,000.00. Add to WhatsApp Cart -
Sale!
Green Tea Blood Thinner – Circulation & Heart Support
Original price was: ₦15,000.00.₦12,000.00Current price is: ₦12,000.00. Add to WhatsApp Cart -
Sale!
Galactorrhea Support – Hormonal Balance & Breast Wellness
Original price was: ₦15,000.00.₦10,000.00Current price is: ₦10,000.00. Add to WhatsApp Cart -
Sale!
Lavencha Oil – Relaxation, Skin Care & Wellness Support
Original price was: ₦25,000.00.₦18,000.00Current price is: ₦18,000.00. Add to WhatsApp Cart -
Sale!
Womb Detox – Natural Female Cleansing & Reproductive Support
Original price was: ₦15,000.00.₦12,000.00Current price is: ₦12,000.00. Add to WhatsApp Cart
Fresh Update from Herbal World
Understanding Type 1 and Type 2 Diabetes: A Simple Introduction
Diabetes is a common health...
The Emotional Side of Diabetes: Why Mental Health Support Matters
Diabetes affects more than just the body—it also impacts emotions,...
Diabetes and Nutrition: Eating Well Without Feeling Restricted
Nutrition is one of the most talked-about aspects of diabetes management,...
Living With Diabetes: How to Manage Daily Life With Confidence
Managing diabetes is not just about blood sugar numbers—it’s about...
Why You Should Switch to Natural Skincare: The Benefits of Herbal Soaps & Oils
In a world filled with chemical-packed skincare products, more people are...
How to Beat Harmattan Naturally: Best Oils, Teas, and Remedies
The harmattan season in Nigeria is beautiful, breezy, and refreshing—but...
10 Powerful Nigerian Herbs for Immunity and Everyday Wellness
When it comes to staying healthy, boosting immunity, and preventing...