About us

About Us

The Health Factory – Diabetes Support Group

Living with diabetes can feel overwhelming, isolating, and confusing—especially outside the doctor’s office. The Health Factory Diabetes Support Group exists to bridge the gap between clinical care and everyday life.

We provide a welcoming, judgment-free space where individuals living with diabetes can access practical education, emotional support, and real-life tools that make daily management more manageable and less stressful.

Our focus is not perfection, but progress—helping people feel informed, supported, and confident as they navigate their diabetes journey.

Our staff

Our team

Jaye Smith

CEO

Nonye Noble

Manager

Wale Cole

Planner

Esther Kali

Support

Tim Archibong

Delivery

Our mission

Our mission is to walk alongside you—offering empathetic peer support, evidence-based education, and a safe space to share the challenges and triumphs of life with diabetes.

Our vision

A world where no one feels alone in their diabetes journey, and every person has the tools, knowledge, and support to live a full, healthy, and empowered life.

Who we are

The Health Factory Diabetes Support Group is a welcoming community created to support people living with diabetes through practical education, emotional care, and shared experiences. We exist to help individuals feel informed, supported, and confident in managing daily life.

How we started

The Health Factory Diabetes Support Group was formed in response to the growing need for accessible support beyond clinical settings. We began with a simple goal: to create a safe space where people could learn, connect, and feel supported throughout their diabetes journey.

What We Stand For
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Our Team & Credentials
Partners & Advocacy

Compassion over Judgment

We recognise that everyone’s diabetes journey is different. We create a safe, respectful space where questions are welcomed, experiences are honoured, and no one feels blamed or shamed for where they are.


Practical Guidance over Overwhelm

Diabetes information can be confusing and overwhelming. We focus on clear, usable guidance that supports real life—simple steps you can apply without stress or pressure.


Community over Isolation

Living with diabetes can feel lonely. We believe connection matters. By sharing experiences, encouragement, and support, we help members feel seen, understood, and less alone.


Empowerment over Fear

Fear thrives in uncertainty. Through education, tools, and shared learning, we help people build confidence, understand their bodies, and take ownership of their health—at their own pace.

The Health Factory Diabetes Support Group is supported by a multidisciplinary team of health-focused professionals, educators, and community facilitators who are passionate about holistic wellbeing.

Our team includes:

  • Health educators with experience in diabetes awareness and lifestyle management

  • Nutrition and wellness advocates

  • Mental health and peer-support facilitators

  • Community moderators trained to foster safe, respectful conversations

While we collaborate with healthcare professionals and evidence-based resources, we are not a medical clinic. Our role is to support, educate, and empower—not to replace professional medical care.

We believe collaboration strengthens impact. Our educational content and advocacy efforts align with guidance from trusted diabetes and health organizations.

We reference and support resources from reputable bodies such as:

  • International diabetes foundations

  • Public health and nutrition organizations

  • Chronic disease awareness initiatives

  • Community health and wellness networks

These partnerships help ensure our content remains accurate, current, and aligned with globally accepted health standards.

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